survey


Undefined

Advanis is at the forefront of 'mobile first' web surveys.

We automatically offer every participant in our research surveys an app-like survey experience that is designed to work on devices of all sizes.

Many of our features, such as auto-advance, right swipe, and large answer buttons, enhance the participant experience [87% of participants say our surveys are better than others they have taken, in a survey among SSI participants in 2015].

Mobile surveys matter. Over half of adults in the US and Canada own a smartphone, with nearly that many owning a tablet. Smartphone usage has increased exponentially in the past several years, to as high as 92% among college students. It is integral that survey experiences match the mobile habits of potential respondents to maximize response rates and overall data quality.

“The number you have reached is no longer in service.”

“The mobile customer you are contacting is currently unavailable.”

What do these 2 statements have in common? They are both likely to be deemed “Not-in service” (NIS) by an autodialing CATI system.  If you are calling mobile numbers beware!

Have you ever wondered how you can get a greater number of people to respond to your email survey invitation?

One of our clients recently approached us with this problem. Together we discussed various changes that could be made to their email invitations in order to increase response rates. They implemented many of our suggestions and saw their response rate more than double from 6% to nearly 14%.

Some of the changes implemented included:

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